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Connecting Stripe Connecting Stripe lets your pro shop accept real card payments — both in the POS and in your online storefront. Spectre uses Stripe Connect, so you authorize Spectre once and your card keys are configured for you automatically; there is nothi...

Taking Payment Once you have added everything the customer is buying to the cart, you are ready to take payment. Spectre POS supports paying by cash or by card, and prints or emails a receipt when the sale is done. Before you start: Payment methods are turned...

Cashiers & Permissions Cashiers sign in to Spectre POS with their own WordPress user account. You add a cashier from Users → Add New in the WordPress admin and assign them the POS Cashier role. Add a cashier In the WordPress admin sidebar, open Users → Add Ne...

Catalog Sync Spectre maintains a shared bowling catalog (balls, bags, shoes, accessories) and syncs it into your store so you don't have to add those products yourself. The sync runs automatically during your onboarding wizard and produces a stocked, ready-to-...

Getting Started When you first activate Spectre POS for your pro shop, the WordPress admin walks you through a short setup wizard. After that, day-to-day administration happens under the SpectrePOS menu in the WordPress sidebar. The onboarding wizard The first...

Managing Products Spectre POS uses WooCommerce's standard Products screen. You can add a product manually, edit an existing one, set its barcode, and create variations (sizes, weights, colors). The bowling catalog is added for you by Spectre's Catalog Sync — t...

Payment Methods Spectre POS supports two payment methods at the cashier: Cash and Card. Both are turned off by default so a new shop doesn't accidentally take a payment with the wrong configuration. This page walks you through enabling them. For accepting real...

Receipts & Email Branding Your receipts and the order emails that go out to customers carry your shop's branding by default — your logo, your shop name, contact info — wrapped in Spectre's house style (navy header, Spectre footer). This page covers what's bran...

Reports & Maintenance This page covers the admin-side reporting and the few maintenance tasks an administrator can do from the WordPress admin. Most day-to-day operation is handled automatically by Spectre — there's not much you need to touch. Analytics WooCom...

Taxes Spectre POS uses WooCommerce's tax engine. During onboarding, Spectre auto-fills tax rates for your country and region so you don't start from zero. After that you can adjust them under WooCommerce → Settings → Tax. How rates are pre-filled When you comp...

Building the Cart A sale starts by adding products to the cart. You can search by name, scan a barcode, or type the barcode by hand. Then you can adjust quantities, apply a discount or extra fee, attach a customer, and add a note before taking payment. Add pro...

Customers The Customers screen is your customer database — names, contact info, billing and shipping addresses. You can add a customer from this screen or directly from the cart, and you can attach any customer to a sale so it shows on their order history. Ope...

Getting Started Spectre POS is the point-of-sale app your pro shop uses to ring up sales. It runs in any modern browser and also installs as an app on your iPad, phone, or desktop. This page walks you through your first sign-in and a quick tour of the screen. ...

Reports The Reports screen gives you a visual breakdown of sales — a chart, a list of the underlying orders, and a summary panel — all filtered to the date range and criteria you pick at the top. Open Reports In the drawer, tap Reports. The screen has three pa...

Troubleshooting When something doesn't work in Spectre POS — a printer won't print, a scan won't go through, the app says it's offline — most fixes live in two places: Settings → Hardware and the Logs screen. Settings → Hardware Open the user menu (your avatar...

Viewing Orders The Orders screen lists every sale the store has rung up. Use it to look up a past sale, check who the cashier was, see how it was paid, and reprint or email a receipt. Open Orders In the drawer, tap Orders. You get a list of orders with columns...