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Receipts & Email Branding

Receipts & Email Branding

Your receipts and the order emails that go out to customers carry your shop's branding by default — your logo, your shop name, contact info — wrapped in Spectre's house style (navy header, Spectre footer). This page covers what's branded out of the box and where to adjust it.

Receipt template

The printed and emailed receipt uses a Spectre-supplied template. The template includes:

  • Your shop's name and contact details (pulled from your WordPress store settings).
  • Order number, date, and cashier name.
  • Line items with quantity, price, and total.
  • Tax, fees, and grand total.
  • Payment method.
  • Space for a footer / thank-you message.

Customer order emails

When an order is placed, paid, refunded, or completed, WooCommerce sends out the standard transactional emails. Spectre applies a consistent branding layer to all of them:

  • A navy header with your shop name.
  • A Spectre-branded footer.
  • Body content from WooCommerce's standard templates.

You don't need to configure anything for this branding to apply — it's wired in by default for every shop.

Adjust your shop info on receipts and emails

The shop name, address, and email used in branded messages come from your WordPress settings:

  • Settings → General — site title and admin email.
  • WooCommerce → Settings → General — store address, default country/state, currency.
  • WooCommerce → Settings → Emails — the standard list of transactional emails (new order, order processing, completed, refunded). For each one you can edit subject, heading, and additional content.

If you want a different contact phone or address on receipts than what's in your WooCommerce settings, update those settings and the receipts will use the new values automatically.

Upload or change your logo

To upload (or replace) your shop's logo:

  1. In the WordPress admin, go to Appearance or Media → Library depending on your theme.
  2. Upload your logo image (PNG or JPG, ideally at least 600px wide).
  3. Set it as your site logo in the theme customizer (Appearance → Customize) so it appears on the storefront, in receipts, and in order emails.

Tips

  • Test by ringing a one-cent test sale and emailing yourself the receipt — that shows you exactly what your customers see.
  • The order email "Additional content" field (under WooCommerce → Settings → Emails → (each email)) is a good spot for a thank-you message, return policy, or referral link.
  • Don't edit the underlying PHP template files directly — your changes get wiped on the next Spectre release. Stick to the WordPress and WooCommerce settings above.
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