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Taking Payment

Taking Payment

Once you have added everything the customer is buying to the cart, you are ready to take payment. Spectre POS supports paying by cash or by card, and prints or emails a receipt when the sale is done.

Before you start: Payment methods are turned on by your store administrator. If you don't see Cash or Card at checkout, ask your administrator to enable them under SpectrePOS → Settings → Payments.

Start the checkout

  1. Build the order by adding products to the cart.
  2. Review the line items and the Order total on the right.
  3. Tap Checkout.

The checkout screen shows the amount due and the available payment methods.

Pay with cash

  1. Select Cash.
  2. In Amount Tendered, enter the amount of cash the customer hands you. You can use the on-screen number pad.
  3. The Change field automatically shows how much change to give back.
  4. Tap Complete to finish the sale.

Partial payments: If the amount tendered is less than the total, Spectre POS records a partial payment and keeps the remaining balance on the order so it can be settled later.

Pay with card

  1. Select Card.
  2. If you are giving cash back on the card, enter the amount in Cashback (otherwise leave it at 0).
  3. Tap Complete.

If your store is connected to Stripe, the card is charged through the card reader / Stripe checkout before the sale completes. If your store records card payments manually (for example, you run the card on a separate terminal), the sale is marked paid once you tap Complete.

Give the receipt

After payment completes, the Receipt screen opens. You can:

  • Print the receipt to your connected receipt printer.
  • Email the receipt by entering the customer's email address.

You can also reprint a receipt later from Orders by opening the order and choosing Receipt.

Troubleshooting

  • No payment methods appear at checkout. Cash and Card are disabled by default. Your administrator enables them under SpectrePOS → Settings → Payments.
  • Card payment won't process. Confirm the store is connected to Stripe (see the Admin Guide, Connecting Stripe) and that the card reader is paired under Settings → Hardware.
  • Receipt won't print. Check the printer connection in Settings → Hardware. You can still email the receipt while you resolve the printer.
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