Connecting Stripe
Connecting Stripe
Connecting Stripe lets your pro shop accept real card payments — both in the POS and in your online storefront. Spectre uses Stripe Connect, so you authorize Spectre once and your card keys are configured for you automatically; there is nothing to copy and paste.
What you need: A Stripe account. If you don't have one yet, you can create it during the connection steps below.
How it works
When you connect, Spectre links your store to your own Stripe account. Payouts go directly to your Stripe balance and bank account. Spectre adds a small application fee of 2% to each card charge.
Connect your store
- In the WordPress admin sidebar, open the SpectrePOS menu.
- Open the Apps page and find the Stripe card.
- Click Connect with Spectre.
- You are taken to Stripe. Sign in to your Stripe account (or create one), then authorize Spectre to connect.
- Stripe sends you back to the Apps page, which now shows Connected.
That's it — the card payment method is enabled automatically. You do not need to enter any API keys.
Finish your Stripe profile
Stripe may still need more information before it will release funds. On the Apps page, your connection shows three readiness flags:
- Charges enabled — you can take card payments.
- Payouts enabled — Stripe can send money to your bank.
- Details submitted — your business profile is complete.
If any of these are off, click through to your Stripe dashboard and complete the requested business and bank details. These flags update automatically once Stripe approves your account.
Fees
Spectre charges a 2% application fee on each card transaction, taken automatically at the time of the charge. Standard Stripe processing fees are separate and billed by Stripe.
Disconnect Stripe
You can disconnect at any time:
- From the Apps page in SpectrePOS, choose Disconnect, or
- Revoke Spectre's access from your own Stripe dashboard under Settings → Connected apps.
Disconnecting turns off the card payment method until you reconnect. Cash payments are unaffected.
Troubleshooting
- "Connected" but cards are declined. Check that Charges enabled is on. If not, finish your Stripe profile.
- Customers can't pay online but the POS works (or vice-versa). Both the storefront and the POS use the same Stripe connection — if one works, the connection is good; check the specific payment method settings for the channel that fails.
- You disconnected by accident. Reconnect with Connect with Spectre; your previous Stripe account and history remain intact on Stripe's side.